'Let me do my job': Karen refuses to listen to insurance employee's advice, ends up getting zero coverage

Ben Weiss • Writer and Editor

Jan 30, 2024 8:00 AM EST

She had it coming! People who seek the assistance of customer service representatives should take a moment to check their egos at the door before getting on the phone. No one needs to know how important you are to help sign you up for the right insurance plan. What you do need to do, however, is be patient and listen because these folks have the ability to make things a lot easier or difficult for you depending on how you choose to behave.

This thread was posted to Reddit's r/MaliciousCompliance subreddit by u/TrikkiNikk, who tried to explain to a Karen over the phone that she needed to listen to the plan information and sign off on it if she wanted to enroll. The Karen, of course, could not be bothered to listen to advice and continued to ignore OP. Cut to a few weeks later, Karen was very upset that she did not get coverage because she wasn't properly enrolled. Wouldn't it have been so much simpler and cheaper if she just listened?

Keep scrolling below for the full story. When you're done, check out this post about an employee's revenge on the office Karen.